Questions · measure a process
hiring process metrics
Hiring System processes define 24 measures. These include Decision cycle time, Decision completeness, Connected handoffs, Unauthorized starts. Each measure tracks a specific operational question and is calibrated to client context — no default targets are set.
draft reference — not a fitted standard
Related measures
cycle-time
Decision cycle time
How long does a complete request take to reach a decision?
quality
Decision completeness
Are decisions supported by the required evidence and rationale?
adoption
Connected handoffs
Do receiving processes use the approved decision?
exceptions
Unauthorized starts
How often does execution begin before the workforce decision?
outcome
Need resolution
Did the selected response close the stated capacity or capability gap?
guardrail
Work displacement guardrail
Did apparent capacity improvement displace work or risk elsewhere?