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exceptions
Policy exception pattern
Which exceptions, workarounds, conflicts, and appeals recur or age?
Definition
Exceptions by reason, policy clause, process, population, severity, owner, age, and disposition.
Details
- Source
- Exception and support records
- Owner role
- Policy owner
- Cadence
- Monthly or quarterly
- Target
- No target set — targets are calibrated to client context, baseline, and approved risk tolerance.