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exceptions
Production exceptions
What defects, workarounds, failures, and escalations are occurring after deployment?
Definition
Exceptions by severity, source, affected process step, cause, owner, and age per unit of demand.
Details
- Source
- Monitoring and support management
- Owner role
- System owner
- Cadence
- Daily during stabilization; then monthly
- Target
- No target set — targets are calibrated to client context, baseline, and approved risk tolerance.