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exceptions

Production exceptions

What defects, workarounds, failures, and escalations are occurring after deployment?

Definition

Exceptions by severity, source, affected process step, cause, owner, and age per unit of demand.

Details

Source
Monitoring and support management
Owner role
System owner
Cadence
Daily during stabilization; then monthly
Target
No target set — targets are calibrated to client context, baseline, and approved risk tolerance.