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guardrail
Human and operating risk guardrail
Did the redesign shift cost or risk into workload, safety, quality, privacy, or customer harm?
Definition
Context-specific review of workload, overtime, safety, quality, privacy, accessibility, customer complaints, and control failures.
Details
- Source
- Operating, workforce, quality, safety, and customer records
- Owner role
- Business process owner
- Cadence
- At each transition review
- Target
- No target set — targets are calibrated to client context, baseline, and approved risk tolerance.