{"slug":"manage-team-capacity-and-priorities","name":"Manage Team Capacity and Priorities","family":"Manager System","version":"0.1.0","status":"draft","note":"draft reference — not a fitted standard","summary":"Match authorized demand to real team capacity through explicit priorities, work-in-process limits, tradeoffs, commitments, and escalation.","purpose":"Protect the most important work and the people and systems performing it by making demand, capacity, constraints, and consequences visible before commitments are made.","steps":[{"sequence":1,"name":"Frame the decision horizon","purpose":"Define what capacity and priority decision must be made and for what period."},{"sequence":2,"name":"Make demand and current work visible","purpose":"Create one demand picture before accepting or sequencing more work."},{"sequence":3,"name":"Estimate usable capacity and constraints","purpose":"Describe what the complete operating system can responsibly deliver."},{"sequence":4,"name":"Prioritize work and form feasible options","purpose":"Make value, obligation, timing, risk, effort, and system effects comparable."},{"sequence":5,"name":"Decide and authorize commitments","purpose":"Choose a feasible plan and make rejected or displaced demand explicit."},{"sequence":6,"name":"Operate and adjust the plan","purpose":"Protect flow while responding to evidence and changed conditions."},{"sequence":7,"name":"Review outcomes and improve capacity design","purpose":"Use forecast and operating evidence to improve work, systems, and future decisions."}],"connections":[{"direction":"upstream","processName":"Run the Team Operating Cadence","processSlug":"run-team-operating-cadence","trigger":"The cadence identifies a capacity or priority decision."},{"direction":"upstream","processName":"Establish the Manager Operating Role","processSlug":"establish-manager-operating-role","trigger":"The manager charter launches or changes."},{"direction":"downstream","processName":"Enable Decisions and Escalation","processSlug":"enable-decisions-and-escalation","trigger":"A required tradeoff exceeds chartered authority or crosses an escalation threshold."},{"direction":"downstream","processName":"Approve Workforce Need and Headcount","processSlug":"approve-workforce-need","trigger":"Evidence indicates a durable gap requiring a workforce response decision."},{"direction":"downstream","processName":"Redesign Work and Workflow","processSlug":"redesign-work-and-workflow","trigger":"Capacity review identifies work or process design as a material cause."},{"direction":"downstream","processName":"Review Manager-System Health","processSlug":"review-manager-system-health","trigger":"The manager-system review point or material signal occurs."}],"plannedConnections":[],"measures":[{"name":"Commitment-plan operating fit","definition":"Combined review of outcome delivery, quality, reliability, flow, displaced work, workload, and guardrails; not utilization or volume alone.","cadence":"At natural work and planning intervals"},{"name":"Demand and capacity evidence completeness","definition":"Material commitments satisfying required demand and capacity fields divided by all material commitments.","cadence":"At plan approval"},{"name":"Priority work flow time and reliability","definition":"Elapsed-time distribution and commitment reliability for accepted priority work, with wait, rework, and interruption separated where useful.","cadence":"Weekly or monthly"},{"name":"Authorized-plan use","definition":"Applicable work linked to the active plan or authorized change divided by all applicable work.","cadence":"Weekly or monthly"},{"name":"Demand and capacity variance pattern","definition":"Material variances by source, type, work class, constraint, cause status, impact, and disposition.","cadence":"Per cycle and quarterly"},{"name":"Workload, safety, quality, maintenance, learning, and fairness guardrail","definition":"Context-specific review of workload, overtime, recovery, safety, quality, maintenance, learning, voice, and workforce evidence; not a causal or legal conclusion.","cadence":"At every formal capacity review and material signal"}]}