{"slug":"implement-business-system","name":"Implement a Business System","family":"Operating System","version":"0.1.0","status":"draft","note":"draft reference — not a fitted standard","summary":"Turn an approved process and system decision into a controlled, adopted, measurable operating capability.","purpose":"Coordinate process, data, technology, controls, ownership, change, and measurement so a system implementation improves the work rather than merely going live.","steps":[{"sequence":1,"name":"Authorize the implementation","purpose":"Create one mandate connecting the business outcome, process change, technology scope, authority, and economics."},{"sequence":2,"name":"Establish baseline and readiness","purpose":"Surface the operating, data, technical, control, and adoption conditions the plan must address."},{"sequence":3,"name":"Design the transition and delivery plan","purpose":"Sequence changes according to dependencies and operating risk."},{"sequence":4,"name":"Configure, connect, and prepare","purpose":"Build the approved operating design without losing traceability to requirements."},{"sequence":5,"name":"Validate operating readiness","purpose":"Test the end-to-end mechanism, including failure and recovery—not only software functions."},{"sequence":6,"name":"Deploy and support the passage","purpose":"Move work and users into the new mechanism under controlled conditions."},{"sequence":7,"name":"Stabilize and transfer ownership","purpose":"Make client operation durable and close the implementation without hiding residual risk."}],"connections":[{"direction":"upstream","processName":"Redesign Work and Workflow","processSlug":"redesign-work-and-workflow","trigger":"The approved design requires system configuration, integration, migration, or automation."},{"direction":"upstream","processName":"Select a Business System","processSlug":"select-business-system","trigger":"A system and implementation path are approved."},{"direction":"downstream","processName":"Operate and Improve a Process","processSlug":"operate-and-improve-process","trigger":"Stabilization and operational-acceptance criteria are met."}],"plannedConnections":[],"measures":[{"name":"Business outcome movement","definition":"Change in the chartered outcome from baseline, reported with assumptions and other influences explicit.","cadence":"At chartered review points"},{"name":"Acceptance pass rate","definition":"Acceptance criteria passed without unresolved material defect divided by all acceptance criteria.","cadence":"Per test cycle and release"},{"name":"Decision latency","definition":"Elapsed time from decision-ready escalation to authoritative decision, segmented by type and impact.","cadence":"Weekly"},{"name":"Active workflow use","definition":"Eligible users and cases completing the required workflow during the period divided by eligible population and demand.","cadence":"Daily during stabilization; then monthly"},{"name":"Production exceptions","definition":"Exceptions by severity, source, affected process step, cause, owner, and age per unit of demand.","cadence":"Daily during stabilization; then monthly"},{"name":"Transition guardrails","definition":"Context-specific measures compared with baseline throughout cutover and stabilization.","cadence":"Daily or weekly during transition"}]}