{"slug":"design-and-validate-recurring-human-practice","name":"Design and Validate a Recurring Human Practice","family":"Operating System","version":"0.1.0","status":"draft","note":"draft reference — not a fitted standard","summary":"Turn an important recurring human interaction into an operable, adaptable, safe, and measurable practice connected to the work it supports.","purpose":"Design how people prepare, interact, exercise judgment, produce usable outputs, follow through, and improve when a process depends on conversation, coordination, reflection, feedback, learning, or collective decision-making.","steps":[{"sequence":1,"name":"Frame the practice and its operating contribution","purpose":"Anchor the interaction to work and prevent a ritual, meeting, or template from becoming the objective."},{"sequence":2,"name":"Study the participants and operating context","purpose":"Understand actual use, variation, power, access, and failure conditions before prescribing behavior."},{"sequence":3,"name":"Design the practice mechanism","purpose":"Create a usable interaction that preserves judgment without leaving essential operation implicit."},{"sequence":4,"name":"Test with representative scenarios and participants","purpose":"Find design defects, harmful uses, and transfer failures before broad operation."},{"sequence":5,"name":"Authorize, enable, and introduce the practice","purpose":"Prepare operators and connected systems to use the validated practice responsibly."},{"sequence":6,"name":"Operate, review, and improve the practice","purpose":"Learn from use without allowing undocumented drift or optimizing one signal at participants’ expense."}],"connections":[{"direction":"upstream","processName":"Discover and Synthesize Process Evidence","processSlug":"discover-and-synthesize-process-evidence","trigger":"The practice design requires new or refreshed evidence."},{"direction":"upstream","processName":"Redesign Work and Workflow","processSlug":"redesign-work-and-workflow","trigger":"An approved or candidate workflow depends materially on a recurring human interaction."},{"direction":"downstream","processName":"Implement a Business System","processSlug":"implement-business-system","trigger":"The authorized practice requires material system configuration or integration."},{"direction":"downstream","processName":"Operate and Improve a Process","processSlug":"operate-and-improve-process","trigger":"The practice passes bounded validation and readiness gates."}],"plannedConnections":[],"measures":[{"name":"Supported operating outcome","definition":"Context-specific outcome evidence interpreted with the practice contribution and other material influences explicit.","cadence":"At agreed outcome-review points"},{"name":"Usable output quality","definition":"Practice outputs accepted by the connected owner without preventable clarification or rework, with qualitative defects retained.","cadence":"Monthly or at the natural cycle"},{"name":"Follow-through cycle time","definition":"Elapsed time from practice close to accepted disposition, reported by commitment or decision type.","cadence":"Monthly"},{"name":"Appropriate practice use","definition":"Eligible instances using the authorized practice plus correctly routed non-eligible instances, interpreted with non-use reasons.","cadence":"During pilot; then quarterly"},{"name":"Practice exceptions and adaptations","definition":"Exceptions and adaptations by condition, participant context, cause, disposition, recurrence, and materiality.","cadence":"During pilot; then quarterly"},{"name":"Participant and operating guardrails","definition":"Triangulated accessibility, workload, privacy, safety, participation, complaint, misuse, and connected-operating signals, with protected reporting boundaries.","cadence":"During pilot and at each formal review"}]}